Please read the below and agree with all items prior your purchase and use toward our WordPress themes & plugins. Upon your proceeding to download and purchase any Material or Product available on thepixeltribe.com indicates that you have fully understood and hereby agree to be bound by these terms and conditions accordingly.
All our WordPress Themes & Plugins are licensed under the GNU General Public License.
All purchases at thepixeltribe.com are covered by our “7 days Refund Policy”. You can ask for refund, which would be duly processed back for you, no questions asked. Please read the guidelines governing the refund policy.
- Refund will be denied if you have issues that are already covered in our documentation or support
- Refund is not applicable after 7 days since the date of your product purchase.
- Refund amount is equal to the purchase fee minus the discount (if any).
- Refund would be denied in abuse cases, with abnormally high numbers of downloads within the 7 days.
We reserves the right to refuse refunds if any efforts of refund policy abuse are detected. If you request a refund and still using our product we will not be able to process this request until the product is deleted.
We provide support via our documentation site and email firstname.lastname@example.org and are committed to the 24hrs time frame. Our support stuff work from Mon-Fri (9am-5pm) and we randomly check our mail during the weekend (usually within 24 hours)
We only provide support to customers who’ve purchased the product on this site. if you downloaded from wp.org you’ll have to use the general forum provided there.
Support does not cover modifying how the theme or plugins work in any way. In short any request that can be wiped out by an update will not be fulfilled. You can always ask for a feature to be included in the theme or plugin, but we do not guarantee it.
Support is only valid for 6 months after purchase,
We accept Paypal & credit cards, all transactions are secured by ssl.
We will send you an email immediately after payment has been received
We reserves the right to change, modify the price of our products and membership at any time. Users who have purchased our products already will not be affected by the price change.
You are allowed to remove all copyrights related to our products on premium products
Domain Usage limit
You can use our themes & plugins on any number of domains
Our themes & plugins are provided as is and are NOT implied by any mean that they will be compatible with all available WordPress versions or any kind of 3rd party components and plugins.
Support towards 3rd party components and plug-ins are not guaranteed for compatibility.
We holds the reserved rights to modify our terms without prior notice, please read all the changelog carefully before updating, we may also add/remove features at our will. We recommend users to frequently check back on this page for any future available changes we may have.